Welcome to www.clothfoldbin.com (hereinafter referred to as the “Website”). We are committed to providing you with high-quality folding dirty clothes storage baskets and hope that you are satisfied with your purchase. If you are not satisfied with the product you purchased, the following are our return and exchange terms.

1. Return Policy
   If you are not satisfied with the product after receiving it, you can apply for a return within 14 days of receiving the product. Please ensure that the following return conditions are met:
   ●The product must be in unused condition and should include all original packaging, tags and accessories.
   ●Proof of purchase, such as a copy of the order confirmation email, is required when returning the product.
   ●Certain products purchased during promotions or special events may not be subject to the return policy. Please check the relevant instructions before purchasing.
2. Exchange Policy
   If you want to exchange the folding dirty clothes storage basket for a different style or color, you can apply for an exchange within 14 days of receiving the product.
   ●Step 1: Please contact us via email at glowhaven@clothfoldbin.com to inform us of your exchange request, including your order number and the reason for the exchange.
   ●Step 2: Our customer service team will contact you within 24 hours to assist you in processing the exchange.
3. Request for Return and Exchange
   ●Please contact the customer service team of this website via the above email to explain your return or exchange request.
   ●Once your request is approved, we will provide a detailed return address and instructions.
4. Shipping Cost
   ●If you apply for a return or exchange for personal reasons (such as dislike or wrong selection), the relevant shipping costs will be borne by you.
   ●If the return or exchange is due to defective goods or wrong shipment, the shipping costs will be borne by www.clothfoldbin.com, and we will provide you with the relevant return label.
5. Refund Processing
   ●Once we receive the returned goods and confirm that they meet the return conditions, the refund will be processed to your original payment method, usually within 5 working days.
6. Damaged Goods
   If the Folding Laundry Storage Basket you received was damaged during shipping, please contact us within 48 hours of receipt and provide photos of the damaged goods as evidence. We will assist you in processing the damage claim and may arrange a replacement or refund for you.
7. Modification of Terms
   www.clothfoldbin.com reserves the right to update or modify these Return and Exchange Terms at any time. Any changes will be posted on this website, and your continued use of this website will be deemed as your acceptance of these changes.
8. Contact Us
   If you have any questions about the Return and Exchange Policy or need further information, please contact us at the following:
   ●Email: glowhaven@clothfoldbin.com
9. Company:”ONLY BASKET” SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
   Address: Sołtana 7, 01-494 Warszawa
   Tel: +48 468627568

Thank you for choosing www.clothfoldbin.com! We look forward to providing you with quality service and a convenient shopping experience!